Do you need to upload a Logo photo

1. Wgranie zdjęcia Logo jest konieczne, aby moc wystawić wizytówkę swojej Firmy
2. Ze względu iż nie wszystkie Firmy posiadają swoje Logo dajemy taka możliwość wszystkim Firmą. Dokładnie jest to opisane w zakładce „Jak wgrać Logo, nie mając Logo firmy”

How to add a company to the database

1. Log in to your account on the site
2. On the main page, at the top, select the "Companies Database" tab
3. In the banner below, press the Add company button
4. In the "Companies Database" form, enter the real information of the registered company in the empty fields. Please complete all empty fields
5. Additionally, in the form, you can also upload photos, presenting the performance of your work or skills.
6. After completing the form, press the "Add company" button. From now on, it will appear on the website.

How to upload a Logo without having a Company Logo

1. If you do not have your Company Logo, you can use any graphics program to write the name of your website.

2. Please enter a well-known graphics program.

3. Choose a new project of 400x400 px size.

4. Enter the name of your company into the project field, eg "My Company".

5. Add any specific colors and choose the right font.

6. Save this file in .png or .jpg format.

7. READY!

   Now you can upload such a file to our Company Database as Logo.

Lagoldi reserves the right in exceptional circumstances to edit the User's Company Logo if it differs from the recommended one. He may also impose a penalty of account suspension for not following the rules.

How to remove photos from a business card?

To remove photos from "Business Card":

1. From the website menu, select the "My Account" tab.
2. Select "Settings".
3. Select "Edit Business Card" from the tab below.
4. After the window appears, select the square to be marked on the photo.
5. Select and click on "Save"
6. DONE

How to buy safely

1. The safest payment option we recommend is meeting in person with the Seller. You must pay for the product on site upon receipt. If this is not possible, we advise you to choose the safest possible payment option, such as cash on delivery, Paypal, or any other that protects the consumer.
2. Even if the user has cash payment options (such as Western Union or MoneyGram), checks, vouchers or sending money by mail, you should refrain from making transfers. These services do not protect you against internet fraud.
3. If the item is of high price value, we advise against paying it in advance and also in the form of an advance payment, as there is a possibility that the recipient of money may cheat you with the advance payment and present forged documents.

Buyer Blocking

1. Log in to Lagoldi.
2. Select the Messages tab and from the list open the conversations of the person you want to block.
3. With the title on the right, tap the three horizontal circles. When the list expands, select "Block Conversations".
4. Ready!
5. From now on, the User will not be able to write to you anymore.

Seller Blocking

1. Log in to Lagoldi.
2. Select the Messages tab and from the list open the conversations of the person you want to block.
3. With the title on the right, tap the three horizontal circles. When the list expands, select "Block Conversations".
4. Ready!
5. From now on, the User will not be able to write to you anymore.

Do I need to provide my home address?

1. No. In the case of a private account, no user is required to enter their real place of residence, but the address provided must be in the immediate vicinity.
2. If the Seller provides a more precise location of the item in the "List item" form, then the item will be better searched for using Filters and Advanced Search. There is a good chance that ads that do not contain, for example, a postal code, will not be found and, as a result, omitted from the search.
3. The address should contain at least the Country, zip code and city in which the item is located.
4. When giving the exact address, i.e. street, no. house or apartment, you should be extremely careful because the address is visible to the public and available to everyone.
5. For smaller items, it is enough to provide the nearest convenient public address / place where you can meet and deliver the product to the Buyer.
6. If we have a selected Buyer, you can provide him with the exact address in a private message.

Is a phone number necessary

1. Not in every case. If we want to sell an item faster, provide no. your phone can make transactions much easier and faster.
2. If we have a flat, house, car, boat and other derivatives for sale and we want faster communication, here is the application no. phone is downright necessary.
3. You have to realize that many people do not like to write messages and any contact number would be beneficial here.
4. Providing a telephone number is voluntary in all respects.

Where is the best place to meet

1. For personal collection, AVOID places far from the public environment, forests, lakes, nooks and other similar places.

2. If it is not necessary, do not enter foreign apartments or cellars.

3. Ask the Seller to bring the goods outside the house. If the seller refuses and does not give a specific reason, this may be a warning to you!

4. Try to take a trusted person with you and inform someone to the address you are going to.

5. A good "Friend Locator" GPS phone application can be very useful when you share your location with a trusted person, friend or family. This will allow you to locate the last stay of your cell phone (that is you) in case of a problem, because everyone has it with them.

6. Follow your Intuition, if your intuition tells you "don't go there", don't go!

How to sell safely

1. If it is not necessary, do not provide the exact address with no. house or apartment.
2. Be careful and do not enter your private number. phone, if you decide that it is not necessary for the Announcement. You can always provide it in a Private Message to the Buyer, if necessary.
3. If the Buyer wants to pick up the item in person, arrange a convenient meeting place.

Rules for blocking a user by Lagoldi

Lagoldi Service reserves the right to block any User who violates or breaks the law of the Lagoldi Service Regulations. This includes:

•     Posting the content / photos of the Advertisement not consistent with the actual state of the product.
•     Posting Ads in a Category other than the assigned item.
•     Issuing a Business Card / person private, which raises doubts.
•     Manipulating opinions / comments on the Website.
•     Intimidation, threats, violence, coercion and derivatives.
•     Using vulgar words.
•     You are trying to log into your account

Any breach or breach of the above-mentioned point, as well as those contained in the Regulations of the Lagoldi website, will be exposed to consequences such as warning e-mail, temporary IP block, as well as complete blocking of the IP address, which will prevent the User from seeing our website.

If the User, after a temporary blocking of the account, still violates the provisions of the Lagoldi Website Regulations, he will be automatically blocked by the website at the IP level.

All Ads / Business Cards of the blocked User will be removed from the website, and any promotion fees and other service fees will not be refunded.

Rules for deleting user photos by Lagoldi

1. If the content of the Announcement / Business Card itself does not violate the rules, but the photo turns out to be different from the product sold or the offered activity of the Company. We can remove them from the site and ask you to upload a new one.

   If the situation repeats itself, the given account will be blocked and the User will be blocked from accessing the account.

   All Ads / Business Cards of the blocked User will be removed from the website, and any promotion fees and other service fees will not be refunded.

Improve the level of security

1. In order to protect Users, our employees do their best to ensure that our Website is safe and friendly for you in transactions and functioning.
2. However, if you notice a suspicious or inappropriate Ad / Company, you should immediately inform us about the incident. Our employees will analyze each report and, if necessary, take appropriate steps in this matter.
3. If you suspect that an Ad may be fraudulent, please report it using the "Check In" link seen on the Ads page under the address of the item on the right.
4. All information provided to us by you is confidential and anonymous. We do not inform the reported person about the submitted complaint and a possible breach of the regulations.

A person accused of breaking the Regulations will not be informed from which User the report was received.

Our employees do not respond to reports sent to us about breaking the Regulations

Only in exceptional circumstances may our employees contact you

Is Lagoldi safe?

Categories

Price list for adding an advertisement in a specific category. List of categories

List of categories

Price

The fee for the listing

Each Ad can be posted for free. We do not charge fees for publishing an Advertisement.

The fee for issuing a business card for companies

Promotion on the websites of companies

Promotion on the Companies' subpages is located in the "Seller's website", under the categories of a given Seller on the left. You can search for a specific seller by advanced search, or go to the Ad and click on the Seller's Nickname.

Promotion on the home page

The promotion on the homepage is in the middle, at the top of the page under the Slider, and includes the two Sliders below in a yellow border. The advertisement promoted on the home page will be visible in each of these fields.

Promotion on the home page for companies

Promotion on the home page for Companies is located in the middle, in the middle of the page, between "New Ads" and a large Slider with advertisements in a yellow frame.

Promotion on ads subpages

Promotion of advertisements on the subpages of the website is located in the place of a specific Category, on the left under categories and in the middle under the menu with the words "Watch categories".

Commission on the sale

Sales commission is not charged on our Lagoldi.com website. We do not interfere with your commercial sales skills, therefore all profit from sales belongs to you.

I want to cancel my purchase

1. If you made a purchase and did not pay for the item, you can cancel the transaction. The Seller should be contacted via the form "Send a message to the seller" or the telephone number, if provided in the Announcement, and inform about the possible cancellation of the purchased item.

2. If you have made a purchase and paid for your product, please contact the Seller via the form "Send a message to the seller" or the telephone number, if provided in the Announcement, and inform about the possible cancellation of the purchased item. If the seller has not already shipped the item, the seller should cancel the transaction and return the money to the customer's account.

Before each purchase, you should consider whether the actually selected product meets our expectations, as many Sellers do not want to accept the cancellation of an item already purchased.

Safe in buying?

If you want to cancel the purchased item, please contact the Seller directly by selecting the "Send Message" tab from the advertisement.

Please note which languages ​​the Seller has. In the event of writing in a language other than that specified in the advertisement, the Seller is not obliged to respond to messages that are not understandable to him.

Therefore, it is necessary to consider the purchase of the selected item in advance, or to arrange all necessary additional information with the Seller before the purchase.

Is it possible to pay in installments

The payment in installments depends on the Seller's settings. To do this, you need to:

    Go to the page of a given Ad
    Under the photo of the product, select and press the "Transport - Payment" tab.
    In the "Payment methods" tab, the Seller has indicated which payment methods he accepts.

If the payment method you are looking for is not shown in this field, your seller does not accept this payment method.

Is it possible to return the purchased item

For safety reasons, before buying, check in the announcement in the Transport - payment tab whether consent has been given for the return of the product. If you accept the return of an item you already have, please contact the Seller directly by selecting the "Send Message" tab from the advertisement.

Please also pay attention to the languages ​​used by the Seller. If the message is written in a language other than that specified in the announcement, the Seller is not obliged to respond to messages that are not understood by him.

All instructions on how to return will be provided by the Seller.

Do I have to provide real data?

When registering, it is necessary to provide a real email address to confirm registration and further use of the website. When listing the product for sale, it is necessary to provide the address information of the product, ie country, town, and in the case of a village, you can enter the zip code where the item is located. Providing detailed address data is neither necessary nor obligatory. The user does so at his own risk.

When picking up the item in person, please provide a place corresponding to the dimensions of the item. For small, handy items, you can meet anywhere and in a safe place.

How will I get a notification of new items

To be informed about interesting, new announcements, select the categories or subcategories you are interested in and press in the middle in the gray banner the word "Watch categories". The observed category will be delivered once a day between 6:00 a.m. - 7:00 a.m. to the address registered on the website.

To disable notifications, enter the selected category or subcategory and press the "Following" button in the gray banner. A message about confirming resignation from the observed category will appear in the green field.

How to buy?

1. Log in to your account on the site

2. Search for an advertisement that interests you

3. Press the Add to Cart button

4. Go to the basket with the advertisement

5. Select from the "Payment method" field. This is the payment method you want to pay for this listing. It can be a transfer, Paypal, personal pickup and many more offered by a given seller.

6. "Select country of delivery" to which country the package will be sent

7. "Choose shipping method". Many sellers offer more methods for shipping an item. It can be, for example, regular shipment, insured shipment, personal pickup and many others offered by a given seller

8. Press the "Apply" button

9. In this window, you need to fill in your personal or company data if you buy for a company. The given item from the advertisement will be sent to the provided personal and address data.

10. If you are buying for a company, be sure to select the "generate an invoice" option. If this option is not selected, it will not be possible to generate the invoice later.

11. Press "Pay"

12. You will be automatically redirected to the payment method you selected when placing the order for immediate payment.

13. In the absence of an approved transfer, your unpaid advertisement will still be available for purchase on the website.

14. If the payment is finalized, the advertisement will be carried out by the Seller from shipment.

What forms of payment can you pay for items

To find out which payment methods you can use to pay for your item, please do the following:

    Enter the selected Ad.
    Select below and click on the "Transport - payment" tab.
    The seller has placed all types of payment methods he accepts in the "Payment methods" tab.

Each seller can have different payment methods.

The purchased goods turned out to be a fake

If a branded item is indexed with a low price, you should inform the seller of the origin of the item, how long has it been in it, whether it has a receipt, etc. before you buy it.

If the website contains the description of the Original and the Seller sends a counterfeit, immediately report a complaint to the Seller and explain the situation.

The given Seller should be reported to the Lagoldi Website, via the Contact Form, selecting the appropriate subject of the notification and describing the history of the purchased goods.

The Lagoldi website gives you the opportunity to buy and sell through the website. All payments and realizations take place outside the website. If you suspect fraud, you should immediately inform the special services so that appropriate action can be taken in this matter.

What to pay attention to?

When we are interested in a selected product, and the information in the description is not sufficient, it is worth contacting the Seller before purchasing and informing us whether our selected product meets our expectations. For this purpose, when announcing, please enter our questions in the text of the message and confirm by sending a message.

It is worth paying attention to whether the seller accepts product returns and accepts complaints. Private sellers are not legally authorized to issue guarantees and accept product complaints.

I have not received the purchased item

If an item you purchased and paid for has not been delivered, please make sure that:

1. You have provided the correct and current pickup address for the item

2. Check the seller's bank account number or other payment method to which the amount was transferred: whether all information contained in the transfer is correct, incl. account number, email address (Paypal) etc.

3. If the above points are correct and correct, contact the seller and explain the situation by describing the lack of the delivered product.

Lagoldi service is not responsible for any damage resulting from failure to deliver or pay for the purchased item. All payments are made outside the Lagoldi website. Payment is made directly by the bank transfer method, Customer-Seller.

I did not receive the purchased items, only a refund

If the Seller for the purchased item sent money back to the account, instead of the item, he may suggest that in the meantime, outside the Lagoldi website, the seller may have sold the selected product through his Store and has not had time to update it on the Lagoldi website.

Customs duty

In the case of the offered shipment abroad, to countries / continent that are not exempt from customs duties, the seller is obliged to inform on the website of the given item (Announcements) about any customs duties. The wording "The seller does not bear any customs / tax fees" is enough for the buyer to have clear information about the additional fee.

If there is no such information, and we want to buy a product from another country / continent, before purchasing, please contact the Seller via the "Send a message" form and ask about any additional customs / tax costs to avoid additional fees.

I accidentally chose a different payment method / country

If you choose the wrong address or payment method when placing the order, you should immediately contact the Seller and inform him about it.

In the case of an incorrect address, the parcel may be delivered to the wrong address.

The seller does not respond to Messages

In a situation where the seller does not respond to messages, it can be assumed that:
1. The Seller has a Vacation in a given period of time, but he should inform about this event on his "About the Seller" page.
2. Your current offer / price proposal is disproportionately low in relation to the price of the displayed product and in this case the seller is not obliged to answer.
3. The Seller, receiving a message in a language other than the one indicated in the Advertisement, is not obliged to reply to the message.
4. Many sellers only occasionally visit the site.
5. The seller has health problems.

If the Seller's lack of response is prolonged and the payment has already been credited to the Seller's account, the relevant services can be notified to investigate the matter and take appropriate legal action.

The seller withdrew from the transaction

The seller who withdrew from the transaction most likely:

    He has just made the transaction in person as "cash on delivery" and has not had time to update the information on the site.
    He made a mistake in the number of pieces, entering in the form as "Number of available pieces".
    He sold the item outside of Lagoldi's website, e.g. owning his own store and did not manage to update the sales information on the website.

For this purpose, the relevant situation should be clarified.

If the buyer has sent the payment for the item, the seller is obliged to return the transferred amount to the same account from which the payment was made.

I sent the item back, the seller did not refund me

Before the purchased item is sent back to the Seller, it is necessary to check in detail in the Advertisement whether the Seller agrees to accept the item.

Private Sellers (selling as private individuals) are not legally obliged to take back the items sent back. Before purchasing, please read the Seller's regulations or the description that may be found next to the Advertisement or on the Seller's card by clicking on its nickname.

The legal obligation to accept returns applies only to registered companies that provide guarantees for the products sold. However, please note that each country has different laws and the country in which the Seller's Company is registered should be taken into account.

Lagoldi's website offers the possibility of buying and selling through the website. All payments / transfers take place outside the website. If you suspect fraud, you must immediately inform the special services so that appropriate action can be taken in this matter.

I ordered several items, the seller adds up the shipping amounts for each of them

Before we buy selected products, check the conditions of transport of a given Seller. The sellers state whether they add up the shipping cost or whether it will be added for each order additionally.

Situations such as:

    The weight of the item. If the weight of the item exceeds the permissible weight of kilograms, e.g. 5Kg, the shipping price to the courier / post office automatically increases, so it is equivalent that we will pay more for shipping to the Seller.
    The Seller has the right to charge an additional price for shipping for each additional purchase and it is only up to the Customer / Buyer whether or not to agree to such conditions.

Before buying, please inform the Seller about the situation of shipping costs when buying several products by contacting him directly E-mail / by phone.

When buying from a given seller, the Customer / Buyer voluntarily agrees to the terms provided by the Seller.

What does the Buy Now / Add to Cart button

Many Ads have a Buy Now or Add to Cart button that allows you to immediately purchase an item at a price set by the Seller.

Do I need to have enough comments to sell on Lagoldi

Lagoldi does not require a specific number of collected comments.
You only need to register with Lagoldi.com to start selling.
As soon as you log into your account, you can list and buy various products.

How to sell?

Check what you can sell on Lagoldi

On Lagoldi, you can sell anything that is allowed on the site for listing. You can sell new, used and even damaged items.

It is very important that the Seller describes the item in detail in terms of its current, reliable condition and puts a current photo of the item sold.

Please also visit the tab "Prohibited and restricted items"

Prohibited and restricted items

On Lagoldi, before you post an Ad, please ensure and remember that:

    The item on display is permitted for legal sale.
    Selling the item is legal.
    It was not banned by Lagoldi.
    It is not nationally banned in the country where you put the item up for sale.
    Prohibited and restricted items only apply to listing under certain conditions.
    Please read our policies before you list a product, what products can be listed and what is prohibited.

On the Lagoldi website, it is forbidden to publish an Ad and content in the Company's Business Card, Comments from the list below. If your Ad / Business Card / Comment does not meet certain conditions, we may limit your functioning on the website, suspend your account, and block your registration on the website for a lifetime.

Przedmioty zabronione, należą do nich:
•    Wszelkich treści pornograficznych oraz dostępy do stron erotycznych/pornograficznych;
•    Przedmioty używane, które nie powinny być powtórnie wykorzystywane ze względu na ochronę zdrowia lub ze względów higienicznych. Obejmuje to przedmioty typu: Szkła kontaktowe, maseczki ochronne, prezerwatywy, tampony, podpaski, nici dentystyczne, rękawiczki jednorazowego użytku. Gadżety erotyczne tj.; lalki miłości, wibratory, penisy, dilda, itp..
•    Narkotyki, środki odurzające, substancje psychotropowe, nasiona marihuany;
•    Napoje alkoholowe, tytoń;
•    Produkty lecznicze wydawane z przepisu lekarza;
•    Podróbki oryginalnych produktów, znanych marek;
•    Handel zwierzętami;
•    Żywe lub martwe okazy zwierząt (a także ich części lub produkty pochodne), Organy ludzkie lub zwierzęce;
•    Substancje chemiczne, materiały wybuchowe oraz niebezpieczne. Jedynie Fajerwerki stanowią wyjątek. Tylko sprzedawcy posiadający upoważnienie, Koncesje mogą je sprzedawać z zaznaczeniem, iż transport ze względów bezpieczeństwa, nie noże się odbyć poprzez instytucje tj.: Poczta, czy Kurier;
•    Naruszenie dóbr osobistych, oraz osób trzecich, w tym udostępniane nie swoje dane osobowe, adres lub listy adresów e-mail, umowy;
•    Nienawiść na tle różnic narodowościowych, propagowanie faszystowski lub inny totalitarny ustrój państwa lub nawołujące do, etnicznych, rasowych, wyznaniowych albo ze względu na bezwyznaniowość - z wyłączeniem towarów o wartości artystycznej, edukacyjnej, kolekcjonerskiej lub naukowej;
•    Kopie, które naruszają własność intelektualną tj.: muzyka, filmy, zdjęcia, oprogramowanie i inne Towary;
•    Wszelkie oprogramowanie naruszające licencję producenta, w wersji testowej, freeware, shareware, abandonware;
•    Obligacje oraz inne papiery wartościowe, udziały w spółkach, akcje, wierzytelności, jednostki uczestnictwa funduszy inwestycyjnych, polisy i produkty ubezpieczeniowe oraz wszelkie inne instrumenty finansowe oferowane jako forma inwestowania lub lokowania środków pieniężnych, z wyjątkiem papierów wartościowych w formie materialnej o wartości wyłącznie kolekcjonerskiej;
•    Kryptowaluty (np. bitcoin, litecoin, dogecoin itp.) oraz usługi i produkty z nimi związane;
•    Umieszczanie nazw serwerów FTP z nazwą domeny;
•    Informacje, porady i instrukcje, które nie mają charakteru usługowego, w szczególności: porady dotyczące omijania regulaminów, korzystania z internetowych systemów oferujących profity finansowe (np. płatność za wyświetlanie bannerów lub otrzymywanie poczty elektronicznej, informacje typu "jak zarobić...", "jak znaleźć...", "jak cos obejść...");
•    Broń i amunicja w rozumieniu Ustawy o Broni i Amunicji. Należy posiadać Oświadczenie, że broń rozdzielnego ładowania lub jej istotne części została wytworzona przed rokiem 1885 lub jest jej repliką.
•    Artykuły policyjne m.in. aktualne mundury, kurtki, czapki, kaski z oznaczeniami, uniformy, odznaki, syreny, oświetlenie pojazdu, taśmy policyjne, identyfikatory. Natomiast ograniczeniu podlegają wszelkie wyżej wymienione artykuły które nie są aktualnie dopuszczone do użytkowania.
•    Aktualne katalogi wysyłkowe i sprzedaży bezpośredniej służące do zamawiania towarów, z wyjątkiem katalogów nieaktualnych o wartości kolekcjonerskiej;
•    Złoto i srebro w sztabkach i ich kopii, bądź złomu złotniczego oraz srebrniczego;
•    Fałszywe pieniądze, bądź znaki pieniężne pozostające w obiegu.
•    Rejestracyjne dowody oraz karty pojazdu oferowane bez pojazdów, do których je wydano oraz pojazdy bez dokumentów;
•    Dostęp do kont w bezpłatnych serwisach internetowych oraz usługi z nimi związane np.: opinie, polubienia, komentarze oraz stron torrent;
•    Nielegalnych kart Cyfrowy Polsat, Cyfra+, NC+ oraz urządzenia będące własnością Cyfryzacji, Telekomunikacji;
•    Kotły / Piece na paliwo stałe, zgodne z normą europejską EN 303-5:2012 należy dołączyć do opisu ogłoszenia wyraźne zdjęcie Certyfikatu, będące świadectwem badania kotłów na paliwa stałe i możliwość wprowadzenia go do obrotu.
•    Prace maturalne, licencjackie, magisterskie, dyplomowe, wypracowania szkolne i inne prace tego typu oraz usługi związane z tworzeniem takich prac;
•    Systemy inwestycji gier liczbowych, zakładów bukmacherskich, giełdowych oraz usługi związane z udzielaniem pomocy przy przystępowaniu do takich gier i zawieraniu takich zakładów za wyjątkiem oficjalnych publikacji książkowych, czasopism posiadających nadany nr ISBN;
•    Narzędzia i urządzenia połowowe, rybackie, których posiadanie jest ograniczone przepisami prawa;
•    Rejsy i pakiety wczasów wycieczkowych zorganizowanych można sprzedawać tylko:
- jeśli sprzedawca ma zezwolenie na prowadzenie działalności.
- w opisie Ogłoszenia umieści informację licencji na prowadzenie działalności turystycznej.
- opis Ogłoszenia musi zawierać dokładny adres docelowy oferowanego miejsca, hotelu, spa, kurortu itp.
•    Zarejestrowane numery telefoniczne.

How to set personal data in the "My Account" panel

Updating the ofers- important!

When listing their items for sale, the seller must keep them up-to-date.

The seller who sells the displayed product by other means, e.g. through his website, privately, another advertising portal, etc., or the item is no longer for sale for other reasons, is obliged to immediately remove it from the Lagoldi website.

It is forbidden to store out-of-date Ads on the website.

How to log in?

1. To log in to the website, please go to the "Login" link.
2. In the login form, in the "Username" field, enter your Nickname or the full e-mail address registered on our website. Enter the password in the password field and confirm by clicking on "Login".
3. After logging in, you now have full access to the website and you can put items up for sale for free.

Login problems

1. If you are unable to log in, most likely you entered incorrect data in the fields.
2. Also check that the Caps lock key is not turned on and that the numeric keypad is working.
3. Use the password reminder
4. In case of further problems, please contact the Technical Department of the service.

Have you forgotten your email address or password?

If you're having trouble signing in to your account, first check that:

•     In the field E-mail address and Password, you entered the correct data
•     Disable the autocomplete function in your web browser, it happens that he sometimes enters incorrect information
•     Clear browser cache and cookies

If you still can't sign in to your account:

1. Click on the link "Forgot your password?".
2. Enter your e-mail address provided during registration and press "Recover password"
3. We will send you an e-mail within a few minutes
4. Click on the password change link in E-mail to generate a new password.
5. Enter a new password and confirm
6. From now on, you can use the website again

Do you have to register?

Registration on the Lagoldi website is necessary to be able to take full advantage of the website's functionality. Registration allows you to buy and sell products and add a business card to the Database

Registration - account usually

1. To register to the site, please enter the link "Registration".
2. In the registration form, select the "Usual account" tab at the top
3. Enter your Nickname in the "Username" field. The nickname is permanent and cannot be changed.
4. Enter the full e-mail address to which you want to register the account
5. Enter the password in the "password" field and confirm by clicking on "Registration".
6. We will send an activation link to the e-mail address provided during registration, which must be entered to activate the account.
7. After registration, you now have full access to the website and you can list items for sale.

Can the username be changed?

No. The username cannot be changed. It is permanently assigned to the registered E-mail address.

Therefore, the name should be chosen carefully

What should I do if my username is already taken?

If the username is taken, try to connect or add another name next to it or enter numbers.

Username, e.g .: My name
Possible typing options:
Myname
MyName
Myname 1
My name 1
Myname1994
My-name
My 1st name

How does account verification work?

We will send you an activation link to the e-mail address provided in the registration field. After receiving the e-mail, click on the link that will direct you to our website. After proper verification, you can enjoy your account and start using our services, i.e. buying, selling, advertising, adding a company to the Companies Database and many other services.

How to enter a phone number correctly

To enter a phone number correctly, please enter it in international format. Before your number, enter the country code, e.g. 0044

In the case of landline numbers, enter the area code of the voivodship and the country code before your number, because people omitting the area code of the voivodeship or country by selecting this number format will not be able to connect.

The correct number is e.g .:

00443123456789

(0044 - country code, 3 - voivodship code, 123456789 - telephone number)

How to change personal data?

1. Log in to your account
2. Go to the settings tab
3. Select the data you want to change
4. Enter a new one, enter the password and confirm
5. After confirming the data, your data will be automatically changed

How to change your phone number

By entering the phone number in the My Account / Settings tab, our number will appear automatically with each new Ad posted in the List an Item Form.

In the Post an Item form, when posting an Advertisement, the field with the telephone number can always be changed or deleted and posted without the number.

If we want to completely change the phone number or we do not want it to appear automatically in the List an Item Form, go to the My Account / Setting tab and enter a new one in the field with our number or delete the numbers from the field and press save.

I have a new home address, what should I do?

By entering the address inhabited in the My Account / Settings tab, our address will appear automatically with each new Listing issued in the List an Item Form.

In the List an Item form, the field with the address can always be changed when placing an Advertisement.

If you want to completely change the address or do not want it to appear automatically in the List an Item Form, go to the My Account / Setting tab and enter a new one in the field with our address or delete the content from the fields and press save.

How do I change my phone number?

By entering the phone number in the My Account / Settings tab, our number will appear automatically with each new Ad posted in the List an Item Form.

In the Post an Item form, when posting an Advertisement, the field with the telephone number can always be changed or deleted and posted without the number.

If we want to completely change the phone number or we do not want it to appear automatically in the List an Item Form, go to the My Account / Setting tab and enter a new one in the field with our number or delete the numbers from the field and press save.

How to log out?

Desktop: To log out, just go to the My Account tab and select the Log Out tab in the drop-down menu at the very bottom.

Mobile: To log out, just press the yellow menu square on the top left side, which will expand on the left side. At the very bottom, select the Log out tab.

What happens if I delete my account?

Upon deletion of the account, all information about you that was contained in the account is also deleted. It will no longer be possible to recover them.

Lagoldi can still be used as a guest.

You can re-create a new account at any time by clicking on the Registration tab.

How do I delete an account?

As soon as you submit a request to delete your account via the Contact tab and select the appropriate Topic, our Lagoldi service will review the request and if your account does not violate the legal conditions, it will be positively considered. Your account will be deleted up to 60 days. Your Account will be deleted with all the data that was on the account, incl. such as: announcements, business card in the Database of Companies, advertisements, photos, all personal and other data not mentioned above.

If you log back into your account on the website within these 60 days, you will automatically cancel the possibility to delete your account. In this case, you must send us a request for removing the account from the website.

How to search for an item

1. From the available categories, select the one that interests you and press
2. You can also enter the given word in the search engine on the home page that describes the advertisement you are looking for. Press the magnifying glass on the right to search.
3. After moving to the next page, the items you are interested in will appear
4. Among the many ads, you can also use a search filter. Specify information in the filters and select the appropriate fields to refine the data about the item you are looking for.
5. Your wanted ads will appear automatically.

Will someone find me by my username?

Yes. Anyone, both logged in and visitors, can search for Lagoldi usernames in Advanced Search Filters.

What is the Lagoldi platform

Lagoldi is an intermediary platform between buyers and sellers, enabling the purchase / sale of goods offered by Users.

Lagoldi also offers Advertising / Offer options for each User, both private and company.

We are proud that you are with us, thanks to you we are constantly developing!

Who is the Lagoldi platform for?

The Lagoldi platform is intended for anyone who enjoys online shopping as well as for all retailers offering their products for sale.

The website also offers many other offers and opportunities to advertise your company or advertise private services, e.g. video promotion (YouTube and similar) in accordance with the standards of Lagoldi Regulations.

Job orders and job search offers.

And many more ... Join us now! Register and start using the opportunities

Will there be ads in the Chat?

Due to the fact that we work with various of our partners, advertisements in the news may appear. However, this does not affect functioning, including reading the messages.

How can I block a user?

If you want to block a given User, go to the Messages tab, select and open a given conversation. Then, on the top right, select the 3 vertical dots icon and select the Block User tab from the drop-down field.

From now on, the blocked User will not be able to contact you.

Remember that blocking is on both sides. Neither the person being blocked nor you will be able to write to each other. The functions can be unlocked at any time.

How to unblock a user?

If you want to unblock a given User, go to the Messages tab, select and open a given conversation. Then, on the top right, select the 3 vertical dots icon and select the Unblock User tab from the drop-down field.

From now on, the unlocked User will be able to contact you.

Unlocking is on both sides. Both the unlocked person and you will now be able to write to each other.

Can the user see that he is blocked?

Currently, the status of a blocked User is visible on both sides.

Both the User who has been blocked by the seller (and vice versa) will see a message in the message box about this information.

Can messages be deleted?

Yes, messages can be deleted both from a specific User and from the entire conversation of all Users with whom we have written so far.

To delete one User's correspondence:
1. Enter a specific conversation and select 3 vertical dots at the top of the message menu.
2. Select and press "delete conversations".
3. A deletion confirmation message appears.
4. After selecting a positive consideration for deletion, the conversation of a given User will be completely completely deleted, without the possibility of recovering it.

To delete all Users' correspondence:
1. Enter the list of main conversations and select 3 vertical dots at the top of the message menu.
2. Select and press Delete Conversations.
3. A deletion confirmation message appears.
4. After selecting a positive consideration for deletion, the conversation of a given User will be completely completely deleted, without the possibility of recovering it.

How do I copy conversation histories?

The website provides 2 options for a copy of the conversation. The first is to export a copy of a specific vendor to a txt file and / or export the conversation history of all Users to a txt file.

To copy the correspondence histories of one User:
1. Enter a specific conversation and select 3 vertical dots at the top of the message menu.
2. Select and press "export conversations".
3. A window will appear with the choice of where to save the file on the disk.
4. Press save, DONE!
 
To copy the correspondence histories of all Users:
1. Enter the list of main conversations and select 3 vertical dots at the top of the message menu.
2. Select and press "export conversations".
3. A window will appear with the choice of where to save the file on the disk.
4. Press save, DONE!

Can photos be deleted?

To remove photos from your 'About Seller Page' page:

1. From the website menu, select the "My Account" tab.
2. Select "Settings".
3. Select "Logo and photos" from the tab below.
4. After the window appears, select the square under the photo to mark "Select to delete the photo".
5. Select and click on "Save"
6. DONE

Who can chat with me?

Chat-contact is possible only after logging in to our portal. By placing an Ad for sale, the User may expect inquiries regarding a given product via a message. Any interested person with an account on the site can ask a question about the item.

Each message sent via our website is encrypted, so users cannot view the registered e-mail address.

Will anyone see me when I'm online?

At the moment, there is no such possibility. Everything is anonymous.

Users are not shown an active online status of the User.

Can I make calls through Lagoldi?

At the moment, the Lagoldi website does not allow users to be called directly via the website.

Can I create a group chat?

At the moment, the Lagoldi website does not allow Group Chat to Users directly through the website.

Can I send a message to people who have not issued any Ads?

If the Seller does not have Ads, it is not possible to contact him again.

If, on the other hand, we have histories of older chats and we contact the Seller through a different, not up-to-date advertisement, it may result in the account being banned.

The exception to this rule is when the User has consented to receiving messages in writing via the website

How to issue advertising on Lagoldi?

Do you have your company and you want to advertise it?

Are you a private person and want to appear with us?

You've come to the right place, contact us now!

To list your Advertisement on the Lagoldi website, go to the Contact tab, select the appropriate Subject of the conversation, fill in the remaining fields.

The Description should precisely describe the nature of the Advertisement, such as:

    subject of your Ad
    specify the type (photo, video)
    the size of the uploaded file
    video time length (not applicable to photos)
    on which pages on the website would your advertisement appear
    how long would you like your ad to be seen on the site

In the last field, upload the photo or video data from the computer disk to our website. Remember that your Advertisement should be matched to our Advertising windows. Send the application form and wait. Processing takes up to 14 days.

After considering and accepting your request, your ad will be automatically placed in the places you choose.

How much does advertising on Lagoldi websites cost?

Advertising on Lagoldi is absolutely free!

Contact us now via the contact form. If your advertisement meets our standards, you will see it shortly on our pages on the website.

Do I need a company to promote something on the site?

You do not need to have a Company to list an Advertisement on Lagoldi.

Both private and natural persons may try to place an Advertisement on our website.

Advertising Formats on Lagoldi

Advertisements on Lagoldi can be placed in selected places and should not exceed the following values:

Advertising on Desktop:

Advertising on the home page - Slider on the right: 428x270px

Advertising on Desktop and Mobile:

Advertising on the main page (Top Header) - Slider at the top of the page: 1400x60px

Advertisement in the selected advertisement category - Slider on the left, under the categories: 340x270px

Advertising on the page "about the seller" - Slider on the left, under the categories: 340x270px

Advertisement in the Announcement - Banner under the description of the parameters: 340x270px

News Advertising - Banner on the list of all conversations: 340x270px

Advertising in the Database of Companies in the middle - Slider on the right: 340x270px

Advertising in the Database of Companies - Slider on the left, under the categories: 340x270px

Mobile Advertising:

Advertising in the Login - Slider tab: 340x270px

Advertisement at the bottom of the pages, above the footer: 340x270px